Delete Account

Enqueue gives full right to their customers on their accounts and holds no information once the account is deleted. To delete your account, please follow these steps:

Log in to your account on the app.
Navigate to your profile.
Look for the option to delete your account.
Tap delete account button.
Tap on ‘Yes’ to delete your account.

What are the working hours of Enqueue?

We are available 24/7 to serve you, and the opening hours of restaurants are on the time specified by them.

How can I order from Enqueue ?

You can order by downloading our application and registering to receive the order.

where can I use Enqueue?

To facilitate and speed up the experience of receiving the order, use Enqueue in Drive-Thru orders, the Food court inside malls, and also anywhere you want to Pickup your order from.

what are the payment methods in Enqueue app?

You can pay via credit cards (Mada – Visa – Apple Pay) also you can pay in cash on Pickup, you can charge your Enqueue wallet and pay for the order.

If I faced any problem with my order, who can I talk to?

Enqueue Customer service is available throughout the day to ensure you the best experience, and if you faced any problem, we will make sure to solve it immediately.

my request is not accepted, what will happen?

in case you paid with a credit card, the total value of the order will be refunded to your card or in your Enqueue wallet.

I want to cancel my order, what do I do?

You can cancel your order before the restaurant receives and prepares the order, after that you will not be able to cancel the order.

Are there any additional fees on (Pickup) orders?

There is no additional fee for ordering through the Enqueue app.

What is s Enqueue?

Enqueue is an online food ordering website that allows you to place an order with restaurants. You can place your order in 3 simple steps. 1- Choose your favorite restaurant 2- Select the method of receiving your order 3- Order your food with one click.